Common Questions Answered
1. What
technology does LocalCall use?
LocalCall utilizes VoIP technology (Voice over
Internet Protocol) for taking analogue
audio signals, like the kind you hear when you talk on the
phone, and turning them into digital data that can be
transmitted over the Internet, and then reconvert it to
analogue audio signal at the other end so you can speak to
anyone with a regular phone number. Using dedicated internet
circuits as a backbone for carrying voice, leads to
extremely low costs, as compared to dedicated PSTN networks.
This means more value for money, and our customers can save
a lot on their international calling.
2. How
am I charged for my calls?
With LocalCall, payment is done through your credit card. To
add more money to your Virtual Calling Card account, click
on "Add Credits" link located at the left hand section of
every page on the member area. Alternatively, customers are
now able to make direct credits into a bank account.
3.
What is the LocalCall virtual calling card?
Your LocalCall account runs on similar platforms to that of
other calling cards. Using any New Zealand telephone you can
make calls to any other phone across the globe. This means you can
dial directly from any regular landline telephone and have
the charges deducted from the balance on your account. There
is just no physical scratch card.
4. How
can I signup for the LocalCall service?
For first time users, click on "Signup Now!" button in the
upper right area of this webpage. Alternatively, you
are welcome to call us on the 0800 number shown in the top right corner of this webpage.
5. How
can check my call history?
With LocalCall you can view the list of calls made, online.
Just click on the "Subscriber Login" link on the top right corner
of this webpage, and then use your Account Number and PIN
to log in. After logging in, select "View Call List" from
the left side menu on the page.
6. Why
is LocalCall cheaper than other calling services?
Our Virtual Calling Card services are sold directly to end
user, no middlemen involved. No cost of distribution, no
printing of cards etc. Hence prices are lower than
competitors, as we cut out the cost of middlemen and
distribution. The benefits of this cost saving go directly
to the end user.
